Pay later options available at checkout.

Klarna Hints & tips

Updated information from Klarna

Following an in-depth discussion with Klarna HQ, we wanted to keep our customers informed of the following, top declined reasons.

Klarna reports, many customers have numerous issues when processing a Klarna payment, all of which is very trivial & can be resolved to allow a smooth checkout with Char-le-maine.

To allow the transaction to complete, Klarna advise customers of the following simple steps.

1. Ensure your name and billing address used with Char-le-maine, match those held by your bank account or electoral roll.

2. Retry to process checkout – ensuring delivery of goods is to your billing address.

3. Attempt to order with a lower basket value, if possible.

4. Clear your cookies and browser cache. To do this on your mobile go to settings, browser and clear history & website data.

Note: If you have recently paid a Pay later order, please allow up to 48 hours for this to clear (we are trying to improve this process!)

Thank you and happy shopping with Char-le-maine 💖